Refund and Return Policy

• You may cancel or return your order within 07 days of receipt.
  

• Returns must be unused, in original packaging, and not personalized.
  

• Return shipping costs are your responsibility.
  

• Refunds will be processed within 07 days of receipt of returned items.
  
  

Non-returnable items:

• Customized or made-to-order products
  

• Items unsealed after delivery for hygiene reasons
  
  

4. Shipping/Delivery Policy

• Standard delivery within India: 3–5 business days.
  

• International delivery: within 7-10 business days.
  

• Shipping charges are calculated at checkout.
  

• Pre-made or made-to-order items may take longer; timelines will be shared via our concierge upon placement of the order.
  

• You will receive a tracking number once your order is dispatched.
  
  

As per Legal Metrology Rules 2011, product pages include:

• MRP

• Net quantity

• Manufacturer details: All our products are manufactured by Vedat Elitas Turkey

• Country of origin: All our products are handmade in Turkey