Shipping Policy
We ship worldwide. Standard delivery takes 3–5 business days. For Pre-Made or Made-to-Order items, delivery timelines may vary—you’ll receive an estimated delivery date when you place your order.
International orders typically arrive within 7 business days. Shipping fees and any applicable taxes or duties will be calculated at checkout based on your shipping destination.
Once your order is dispatched, you’ll receive a confirmation email with tracking details.
Returns & Refunds
If you’re not completely satisfied with your purchase, we’re here to help. You may return eligible items within 14 days of receiving them.
Qualification
To qualify for a return:
Non-Returnable Items
We cannot accept returns on:
We reserve the right to refuse returns that don’t meet these conditions.
How To Request a Return
Please contact us by:
Let us know your order number and reason for return. You’ll receive instructions on how to proceed.
Refunds
Once we receive and inspect the returned item, we’ll process your refund within 14 days. Refunds are issued to your original payment method. No fees will be deducted. Payments made via Cash On Delivery will be refunded via bank transfer upon receipt of payment details from customer.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a tracked and insured service. Returns should be sent to:
Etisha Collective
Third Floor, 76 Patrakar Colony, Indore 452018
We are not liable for goods lost or damaged in return transit.
Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit once the return is received. If the gift was sent to the giver, we’ll issue the refund to them.
Last updated: 06.05.2025
Welcome to Etisha Collective. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing this site or placing an order, you agree to the following terms. Please read them carefully before proceeding.
Etisha Collective
76 Patrakar Colony
Indore – 452018
Madhya Pradesh, India
GST No: 23BYMPP3902K1Z8
Email: info@etishacollective.com
Phone: +91 97136 88782
By accessing this website, you confirm that:
You are at least 18 years old or are using the site under the supervision of a parent or guardian.
You will not misuse the website or commit any unlawful acts through its use.
The information you provide to us is true, complete, and current.
All orders are subject to availability and acceptance by Etisha Collective.
Prices are listed in INR and are inclusive of applicable Indian taxes.
Shipping charges will be calculated at checkout.
Full payment must be made before your order is dispatched.
We strive to display product descriptions, specifications, and images as accurately as possible. However, due to the handwoven nature of our goods, slight variations in texture, color, and finish may occur, which are not defects but part of their natural character.
We ship across India and internationally. For details on delivery timelines, fees, and tracking, please refer to our Shipping Policy.
You may cancel or return eligible products within 14 days of receiving them. Conditions apply. Please review our full Returns & Refunds Policy for eligibility and process.
All content on this site—including text, images, logos, graphics, and designs—is the property of Etisha Collective and protected under Indian intellectual property laws. You may not reproduce, copy, or use any part of the website without our prior written permission.
Etisha Collective shall not be liable for any indirect or consequential damages resulting from the use of our website or products. Our total liability is limited to the amount paid for the specific order in question.
We value your privacy and are committed to protecting your personal information. For more information, please refer to our Privacy Policy.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh.
We reserve the right to amend these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
For any questions about these Terms & Conditions, please contact:
Email: info@etishacollective.com
Phone: +91 97136 88782
